The Zengel Group Difference
Remarkable & Prompt Communication
We’re eager to hear from you. You can expect a warm and friendly tone from the moment we begin communicating. Also, you can expect all voicemails, emails, and texts to receive a response within hours, not days. We’re committed to this level of communication before, during, and after the sale. Contact Us Today
We listen. we care.
Let's get this out there right now: Remodeling is difficult! We're blending the old with the new. We're in your home and balancing all the moving parts of the project. There are sometimes unforeseen things behind the walls we're opening up. It's not all flowers and daisies! But one thing you CAN rely on is that we will listen to you and address any questions or concerns you have. As a client of ours we CARE about you and your experience with us. Check out the Emotional Journey of a Home Remodel.
Our People
Friendly. Compassionate. Honest. Skilled. Experienced. Those are a few words that describe our people who will help make your project happen. We often have clients comment about how they're going to miss our team when we wrap up the project! Meet our Team
Technology
Wait until you see our software! All your documents are in one place, there’s an easy process for communication, a clear production schedule, and simple approval of selections and details on your project. We have integrated great technology into our remodeling business to help us communicate better, be more efficient, and give you peace of mind. Learn about our Project Management Software here.
We’re Creative, Yet Detailed
Sometimes with great creativity comes sloppy details. Not so with our team. We will help you with great and creative design ideas for your project, yet also focus on the details to make it all come together.
our process
If you're reading this, most likely you haven't remodeled 100's of times. Luckily, we have and over the years, we have honed our process to make it an effective and enjoyable experience for YOU. We’ll ask you lots of up-front design and planning questions. Put a strong priority on finalizing your selections before the project begins. Offer you clear and detailed scheduling and communication. Our process is designed to deliver you a remarkable finished project.Learn about Our Process here.
A clean job site that your family can live around
We promise to maintain a clean, organized, and safe work area that minimizes the disruption to your family’s routine and schedule. Drop cloths laid down, dust barriers around work area, air scrubbers, no smoking, materials and tools stacked neat and tidy. Being considerate and respectful of your family’s needs and home is a priority for us.
We finish strong
Our Team values
As a team we have a set of core values that make us who we are.
Accountability – We hold ourselves accountable for our actions and learn from our mistakes. We do the right thing even when no one is watching. We have integrity and are committed to being honest with ourselves and our team members.
Relationships – We strive to have meaningful relationships with our team members, clients, and trade partners to facilitate trust.
Continuous Improvement – We commit to continual learning and improving our skills. We ask questions and look for new strategies, products, and techniques.
Communication – We work together as a team, support each other, and provide guidance when needed.
Attention to Detail – We pay attention to the little things and go the extra mile. We strive to always maintain our reputation and exceed our clients’ expectations.
Positive Attitude – We maintain an optimist outlook. We try to always see the positives and have fun as a team.